TeleGov

TeleGov provides the tools you need to serve citizens and businesses in the next normal of government.

TeleGov Benefits

Reopen offices safely by complying with state and federal social distancing regulations

Improve the customer experience by more efficiently managing office foot traffic

Provide long-term business continuity by transitioning seamlessly between in-person and virtual transactions

TeleGov Features

Allows the public to schedule appointments and government to control the flow of traffic at government offices

Allow citizens to upload documents they would normally present in person

Quickly build new forms and digital services with our automated, low code solution

Secure payment services via at-the-counter, online, and email/text channels for in-person and virtual transactions

Virtual video conferencing to replace in-person office visits, transactions, online classes, training and seminars

Ability to configure custom digital forms to gather information from clients prior to their appointments

Win for Government

Turnkey solution that we deliver rapidly, often within days of project start
Fast and easy to set up — new offices and appointment types can be added in a day
Digitizing manual processes enables business continuity by allowing transactions to occur virtually
Enhanced safety for government employees and citizens by minimizing in-person traffic to government offices
Proven provider with deep domain knowledge, a reputation for high quality services, and a long track record of serving Maryland state and local government partners successfully

Software as a Service
Leveraging proven, best of breed solutions to meet government’s specific needs
Built on a scalable cloud-hosted platform — ready to meet unprecedented demand for government services
Secure Identity Management
PCI Level 1 Service Provider